Skip to main content

Digitally transforming an international power network platform


Qentelli has partnered with the client for Engineering Transformation where we have re-architected their entire legacy portal.

Business Vertical:

Premium Business Networking

Main Challenge:

Engineering Transformation



Size of the firm:




In this Digital Transformation Case Study, we showcase how Qentelli has re-architected an earlier version of the client application which was built on a Monolithic Platform. With the old application, each improvement or change would take about 5X time to deploy into the production. 
Provisioning and maintaining high available environments for business continuity turned challenging. 
The application is used across globe in over 130 countries. So, we were looking at a plethora of customizations for each improvement. 
The older version of the application used WCF web services. So, there were challenges in terms of Data Security, RESTful services, and Data Representations.

Solutions Proposed

Refreshing and Redesigning UI/UX
Rearchitected the entire portal with focus on user experience at the core 

Omni-platform experience
We did leverage modern technologies to ensure cross-browser and multi-screen compatibility across devices 

Automation and DevOps
Enabled application development, security, infrastructure as code, and operations into a continuous, end-to-end, highly automated delivery cycle


What Qentelli Did

The project kick-started with a team of 5 including digital transformation consultants analyzed the existing system and value stream. Recrafted Customer Experience based on new personification. Roped in Project management teams, prepared new product visualizations and fixed support systems. Followed by a full-stack application re-engineering in bottom-up direction, 24X7 customer and corporate help desk were established with Customer Interfacing Teams equipped with new tools. Launched a beta version along with the old systems. Now with a team that has over 60 professionals, we are rolling over the new system on a phase-wise module. 


  1. Re-architected the entire backend using Microservices, Cloud-enablement, and Serverless architecture
  2. Designed the user stories with member centricity
  3. Data store implementation for Microservices and GoldenGate SQL synchronization
  4. Architecture redesign from scratch with an event-driven approach
  5. Modular UI designs across Application screens, Application actions and Application components & configuration
  6. Artificial Intelligence using that consumes data across the various data sources in the application to enable predictions and recommendations for the members of the portal


Tech Stack

  • azure
  • azure-devops
  • dotnet
  • rest-api
  • vue
  • Jane


Member-centric Approach

enhanced member experience consistently across all touchpoints and channels of interaction

Reduction in Operational Cost

by introducing on-demand environments

Analytics-driven Design

helped decrease the change failure rate

Analytics-driven Design

covered all member interactions and formerly unstructured sources into a useful, actionable format to optimise customer experiences

  • 40%

    Improvement in MTTR 
    (Mean Time to Recovery) over 6 months

  • < 5 mins

    Deployments. Earlier, it was
    between 30 mins to a few hours

  • 15%

    Lesser production
    leakage over 6 months

Talk to an expert

Advance Your Business with Our Digital
Innovation Expertise

  Schedule a Consultation with Our Experts


Digitally transforming an international power network platform