Our client is a fast-growing ecommerce retailer in the eCommerce industry, serving millions of users across North America, Europe, and Asia. Founded in 2010, and with 5,000 employees, the company is dedicated to revolutionizing the online shopping experience through customer-centricity, innovation, integrity, inclusivity, and sustainability. The client offers a vast range of products, fast and reliable shipping, secure payment options, and 24/7 customer support. Utilizing advanced technologies like AI, machine learning, and cloud computing, the client ensures personalized shopping and robust cybersecurity. Committed to corporate social responsibility, the client supports various charitable and environmental initiatives, maintaining its position as a market leader recognized for innovation and business excellence.
Business Vertical:
E-commerce Retail
Region:
Global
Size of the Firm:
5000 employees
Challenges
- Maintaining compliance with global privacy regulations (GDPR, CCPA, PCI-DSS).
- Managing complex compliance requirements efficiently.
- Minimizing the risk of non-compliance.
- Ensuring the security of customer data.
- Reducing inefficiencies caused by manual processes and disparate systems.
Solutions Proposed
Integration with Existing Systems
Seamless integration with the client’s IT infrastructure, including customer data management and security systems.
Automated Compliance Workflows:
Automation of compliance monitoring and reporting, with alerts and workflows for timely responses.
Centralized Compliance Dashboard:
Real-time visibility into compliance status through a centralized dashboard.
Regulatory Updates:
Automatic adjustments to compliance requirements based on the latest regulatory changes.
Enhanced Security Measures:
Implementation of encryption, access controls, and other robust security features.
IMPACTS
The implementation of TED led to a significant reduction in manual workload and allowed the compliance team to focus on strategic initiatives, resulting in increased efficiency. Full adherence to global privacy regulations was achieved, mitigating the risks of fines and reputational damage, while enhanced data security measures led to a decrease in security incidents, ensuring customer data protection and trust. Streamlined processes generated substantial financial savings, and real-time monitoring enabled proactive risk management by identifying and mitigating potential risks.
Outcomes
40% Reduction in Manual Workload.
100% Compliance Rate Achieved.
30% Decrease in Security Incidents.
$5000 Annual Cost Savings.
20% Increase in Compliance Team Efficiency.
Qentelli (Kwen-Tel-LEE) is a Digital and Cloud Technology Company. Our Intellectual Property which includes AI based products, frameworks, methodology and process playbooks help accelerate and deliver Digital Transformation, Cloud Adoption, DevOps and Quality Engineering solutions to our customers.
Talk to an expert
Advance Your Business with Our Digital
Innovation Expertise
Demo
