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In the fast-paced environment of contact centers, a surge in customer requests often leads to a shortage of available agents.

Digital platforms have undoubtedly transformed the landscape of modern businesses.

In today’s rapidly changing business landscape, integrating advanced technologies is essential, particularly in finance and operations.

In today's rapidly changing business landscape, maintaining a competitive edge requires advanced financial processes beyond traditional ones.

In today's dynamic web development landscape, user expectations for rapid, seamless experiences are at an all-time high.

In the fast-paced arena of the digital revolution, where discussions often revolve around cutting-edge technologies and disruptive innovations, there lies a hidden gem tha

In an era where digital transformation dictates the pace of business, the pursuit of productivity and scalability is not just a goal but a necessity for success.

In the dynamic arena of finance, a digital revolution is underway, led by the formidable force of Robotic Process Automation (RPA).

In the business realm, the security of digital assets is pivotal for success.

In the swiftly advancing landscape of 2024, the adept navigation of DevOps paradigms is more than a necessity—it's an imperative for sustaining competitive advantage in th

The field of software development is not just evolving—it’s transforming. Innovation here is not just a buzzword but a critical requirement.

In the dynamic arena of digital transformation, a common misconception persists: the necessity to overhaul legacy systems and applications as the sole path to progress.

The field of test automation is undergoing a radical transformation, revolutionizing how businesses approach software excellence.

Uncover the critical factors leading to the underperformance of test automation projects and gain insights into steering clear of the prevalent obstacles in your softw

What if we told you that when developers in your company share their computer, they increase their productivity and decrease code errors? Sounds strange?

In the contemporary business landscape, transcending the confines of technical delivery is imperative for sustained success.

A reliable strategic model will inherently incorporate Key Performance Indicators (KPIs) for gauging success.

Compliance is a crucial aspect that can sometimes be overlooked by fast-growing companies amidst challenges such as scaling operations, maintaining a competitive edge, nav

In the fast-paced digital landscape of current times, businesses are constantly striving to stay competitive and relevant.

Governance, Risk, and Compliance (GRC) plays an indispensable role in the contemporary business landscape.

Robotic Process Automation (RPA) refers to software tools that automate routine, repetitive tasks by mimicking human actions.

In today's hyper-connected global business ecosystem, materials management has become increasingly complex.

A risk governance framework or risk management framework (RMF) is essential for organizations to effectively manage and mitigate risks in a structured and consistent manne

In recent years, the retail industry has undergone a remarkable digital transformation.

There has been a lot of discussion about Platform Engineering lately.

Retail is experiencing a major upheaval driven by the digital revolution and the rise of new technologies.

Over the past decade, the finance industry has undergone a significant transformation with the rise of financial technology companies, commonly known as fintech.

Ever wonder why some businesses can rapidly adapt their software to new market demands while others struggle to keep up?

In the constantly evolving world we live in, where we see new technologies coming and going, some last and create a revolution while others fade into the night.

These are the four values carved by the original Agile alliance which aimed to enhance software development and change the paradigm for the world of technology.

The right way of adapting and implementing big data is genuine debate.

Healthcare and technology are two of the most powerful forces. And when they come together, they can potentially transform the lives of millions.

As businesses strive for greater efficiency and flexibility in software development, the shift from monolithic to microservice architecture has become a prevalent trend ac

Discover how usage-based insurance and AI technology are changing the insurance industry. Learn about telematics and personalized coverage.

Governance policies are the anchor of the ship, guiding, charting the course, making course corrections, and ensuring you are on the right path.

In today's data-driven world, organizations face an ever-increasing number of cyber threats.

The widespread adoption of microservices has been a game-changer for businesses, allowing them to rapidly deploy new applications and services with unprecedented speed and

Nothing and no one can be trusted for data and privacy. A single leak can be catastrophic. Security and anonymity are of paramount importance and must be guaranteed.

Make your financial app stand out with our key considerations. Here are a few insights into what you need to know before you start developing a financial services app.

It's a common misconception that performance testing with Docker is a lengthy and tiring process.

Digital Transformation has gone past the hype and has become a standard norm. The need vs want debate is far from over and quick implementation of the Digital Tra

How well do you know your IT Architecture - Let me put it in a different way.

Every time a new technology enters our lives and advances enough to automate tasks, there is a hue and cry about humans losing their jobs to machines.

If you are on the fence about cloud migration and planning to present a business case to your board, then calculating cloud ROI can be the factor that influences your deci

Cloud is aiding more and more companies in digital transformation and illustrating good ROI.

With the rise of new technologies and changing customer expectations, many businesses are turning to Enterprise Architecture initiatives to help them to stay ahead of thei

For companies to survive and thrive, digital transformation is imperative, and digital maturity is a complementary tool for assessing and advancing that transformation.

In today’s constantly evolving world of Information Technology, DevOps and Cloud are two powerful forces that have become increasingly intertwined over the years.

Cloud services have proven their merit in the market, especially after the pandemic, when everything went digital.

Management guru Peter Drucker once said, “Unless commitment is made, there are only promises and hopes; but no plans.” While the insight would be applicable to almost all

The success of any digital business relies heavily on its underlying infrastructure.

Successful data-driven businesses recognize the value of their data as a strategic asset and employ sophisticated data strategies to fully tap into its potential.

In today's competitive business environment, having access to skilled workers is a major differentiator between thriving and struggling businesses.

As President of a Digital Transformation Service Provider, every year presents new challenges for my team and me to re-imagine clients' business models, optimize their IT

Anything that was once revered ground shattering, turns obsolete in the tech world. That’s the nature of the industry and the cycle of technology. WWW is no different.

The cloud transformation landscape is continuously changing.

The famous saying ‘Data Is The New Oil,’ has been whittled down in effect and stands moderately accurate in the current sphere.

From frequent-flier deals to we-miss-you discount deals, rewards programs have been acting as powerful tools to accelerate customer loyalty life cycle.

The debate of whether or not organizations should innovate constantly to gain and maintain a position of competitive advantage has now settled.

Cloud technology has emerged as the cornerstone for digital transformation. It helped companies enable agility, spur innovation, and optimize costs.

In the highly competitive software industry, developers regularly come across situations where they have to move projects quickly.

The world has transformed drastically ever since the pandemic struck.

It is not surprising that cloud adoption has skyrocketed in the past few years.

Testing eCommerce applications became more challenging as the users and their devices are becoming more versatile.

The great competition in the banking sector is always at the top level and competition is good for consumers.

In today’s business world, things happen at lightning speed. If you can’t keep up with your competitors, then you risk losing market share to them.

The pace of change has never been this fast for Performance Engineering.

In today’s ever-changing technology landscape, minimum viable enterprise architecture is an indispensable part of your go-to-market strategy.

The banking industry is extremely vulnerable to hacks and scams; fraud detection and mitigation should be the topmost priority of the banks.

Secure access to applications from anywhere and on any device has become imperative for all businesses that aspire to expand.

The Economist report (2020) says nearly 59% of the participated bank executives believe the branch banking model will become obsolete by 2025.

Robotic Process Automation is becoming popular among businesses looking to optimize their IT costs and improve operational efficiency.

Today, important activities are still manual driven which can lead to ineffective decision making. Most of the organization run through various manual tasks which dea

Microservices Testing is a term thrown around quite often in today's fast-paced world, and it has a profound impact on the architecture of software development, as well as

Enterprises worldwide are striving to have applications that are both robust and responsive.

Businesses are drowning in data from all the systems that run their processes—from enterprise resource planning to supply chain management and all points in between.

As an enterprise software leveraged by several companies for core business operations, SAP (System Applications and Products) is a mammoth platform that is often tailored

Security is a huge challenge that impacts everyone in the digital world.

One can leave home without a wallet, but not without a mobile phone.

The advancements of AR/VR in Healthcare are redefining diagnosis, consultation, collaboration, training, and many other aspects around them.

Scaled Agile Framework (SAFe) became a popular choice for organizations looking to scale Agile because leaders wanted to replicate the success of teams piloting Agile and

What is Business Intelligence - Is it just about dumping all the data from each functional business unit into a huge cloud storage bin?

DevSecOps mindset is pivotal, as most businesses embark on their digital transformation. Security is no longer confined to one area.

CoWIN server crashes as thousands of Indians rush to register for COVID-19 vaccination - Business Insider

Travel expenses represent a significant part of every organization’s budget.

In a world where customer choices are changing continuously, only a handful of tech companies are achieving customer delight and beating business expectations every time!

Performance engineering is the backbone of every software development company.

There’s no argument that current Testing Tools are falling short of the expectations and with the shrinking Software Delivery timelines, Automation Testing Tools are the n

2021 was a self-fulfilling prophecy in what we have come to realize as the Digital Age.

Organizations are jumping to Test Automation Framework to catch up with industry 4.0 advancements in technologies.

The application of AI in Test Automation seems to be the most efficient way towards Continuous Testing in agile teams.

Relaxation of COVID Restrictions across the globe is providing an opportunity for hospitality industry to get back to normal.

The concept of Automation sounds very exciting, modern, realistic, and even a little dramatic in its tone.

High response time on a critical business transaction is always a nightmare for performance engineers.

With the rise of digitalization, data has become one of the most valued resources.

The ‘journey towards Data Warehouse’ might look like a walk in the park with all the popular cloud vendors offering data infrastructure and BI capabilities.

With the increased emphasis on AI in Banking, banking institutions are able to extract meaningful and actionable insights from raw data and leverage them to provide better

Time Lag is every software team’s nightmare, and Service Virtualization is a savior!

From remote working to online classes, cloud kitchens to financial transactions, Cloud Computing is one technology that underpins all digital business models.

In an all-growing software-enabled organization, strategic changes, innovative executions, and new deployments are certain.

When given a bird’s-eye-view, RPA seems like a fairly simple process to implement. After all, how difficult could it be for a bot to do mundane and tedious tasks?

The advantages of building a long-term Rewards Program are immense.

With FinTech growing across industries, Banking as a Service is gaining more and more traction.

DevOps needs no introduction - It will not be an exaggeration if DevOps would be titled one of the most disruptive software delivery practices.

In a world obsessed with Data, exercising some of the Business Intelligence best practices would determine whether you are harvesting fruitful crop or weed.

In an age marked by blurring difference between Physical and Digital worlds, Phygital Experiences are leading the way in enhancing the brand experience.

The World Quality Report 2021-22 is out, offering key insights on the latest Quality Assurance and Testing trends.

If you have been contemplating to getting started with RPA, welcome to the bandwagon!

Product design is not limited to user requirements anymore. It has gone beyond to accommodate the holistic experience of users and consumers.

Are you a Digital Transformation (DX) enthusiast putting together a DX plan to present to their board members?

Embedded finance is disrupting the financial world by reshaping financial services distribution model.

Two decades ago, when smartphones were in their infancy and the internet was not democratized, Customer Experience included limited channels of communication.

It would be no news if we were to tell you that RPA has gained traction to become one of the most popular technologies, adopted by businesses, to become more efficient.

Today, Microservices are one of the hottest trends in the Application Development space.

Software development is unavoidable for any industry as it helps companies to achieve that extra edge in service delivery.

"Can Data Lake investments illuminate the future of digital businesses? Are Data Lake investments the much-needed strategic move towards actionable Business Intelligence?

If at any point through the business lifecycle you have brought digital transformation for discussion to the table, RPA would have been a buzzword among decision makers, r

As we move towards digital economy, we are facing a looming threat of cybersecurity in banks.

While whole world has been fighting with corona outbreak, IT professionals across the globe were fighting a different pandemic – threats to Cybersecurity in Healthcare.

RPA tools reduce labor costs and mitigates human errors.

Recently online shopping pattern has become a shooting trend.

Digital commerce means trading online using digital money for the transactions.

Even though DevOps is a mainstream technology for achieving agility, organizations struggle to scale and optimize their DevOps practices.

An excellent Retail Loyalty Program shapes customer satisfaction and loyalty. As a retail owner, you have to be specific while developing the program.

As I started writing this piece, I talked to Software Engineers and DevTestOps team members with varied years of experience in the industry.

In the age of Internet of Things, any business where the results of one action would affect the subsequent action can apply Big Data and reap benefits.

Over the past few years, Disruption has become a very powerful term to refer to extraordinary events in an industry, technology, or within a domain.

Even though banks were equipped with technologies and gradually embracing Digital Transformation in Banking, the pandemic revealed the urgency to transform digitally by ex

While we talk about Digital Transformation and its future scope in the US banking industry, we often see the US Mid-Sized banks struggling about it.

Business agility, resiliency, and productivity are the most important factors in determining the success of any organization, irrespective of its size.

Automation is an integral part to help organizations move the needle from Quality Assurance to being Quality Engineering driven and as such adoption of Test Automation Sui

Software Quality is usually defined by a set of parameters, some of them are - Meeting customer’s expectations, product scalability and software functional and non-functio

If you are here to read this article, it would be safe for us to assume that you know that every business, to stay competitive and relevant, has been working effortlessly

As more and more businesses move to Agile methods of software development, the need for software release management is becoming more apparent.

Netflix, Uber, Apple, Amazon, Airbnb – you name it, and if they have made it big – One of their secret sauces is Business Agility!

As per a report, almost 90% of software projects will be following DevSecOps ideologies by 2022.

Continuous Deployment (CD) is an automated software process, that enables agile software development through shorter cycles, faster releases, and reliable software at the

Mobile applications have become an essential part of everyone’s lives. Increasing competition, has pushed companies to act quickly with development and operations.

We get that by now, you are aware of the term “Containers” due to its popularity in the digital market.

Microservice is not something new and has been in the market for a long time now. However, they gained their popularity only in the recent past.

Digitalizing a business that offers traditional Banking and Finance Services (BFS) can be challenging but scaling those digital initiatives is a much more tangled process.

Digital Transformation, also known as DT (and at times as DX), is the adoption of digital technologies to transform business processes.

If you here reading this then you must be aware of the transition of software development from waterfall to agile over the past decade.

The software development industry has always chosen its path of evolution by keeping its focus solely on delivering excellence to their customers if not exceed.

A friendly user interface has a lot of behind the scenes. What a user sees and experiences comes from multiple teams working to put together uncountable codes.

Although Banking seems to go through a phase of unprecedented innovation, for most of the institutions, Online Banking is still the most widely used (sometimes the only) D

Continuous integration is a software development practice that is generally used by engineering teams to integrate the work they have been doing.

User Story mapping is a visual exercise carried out by team members, project managers, product teams for outstanding customer experience.

There is a constant debate around the Distributed DevOps model.

Contract testing has been around the same time as that of microservices, and there is a link between them.

Irrespective of the industry vertical, Digital Presence is an essential for businesses especially after the life-altering pandemic.

There had been substantial improvements in Enterprise Resource Planning over the last few years.

DevOps has turned into more than just development and operations working together.

Artificial Intelligence is taking almost every industry by storm. AI-led Digital Transformations are displaying sensational advancements.

A good Test Automation Strategy is crucial for enabling collaboration and Continuous Feedback to the team who are striving to build flawless software.

Calling 2020 an unusual year would be a significant understatement.

The software world is moving at extremely high speed with Agile and DevOps practices. Speed and Quality are the two newest and promising players.

The customer’s needs and priorities are changing. Slowly but surely the way businesses treat the customers, employees, as well as the way they work are also changing.

Today we are excited to announce that Qentelli made it to Deloitte’s North America Technology Fast 500TM 2020 list.

SMEs are utilizing cutting-edge technologies such as DevOps, Automation, Artificial Intelligence, Machine Learning, etc to remain competitive, nimble, and create more cust

A product roadmap visualizes and communicates the product plan including what and why of product building. Roadmap creation is often a huge topic for most organizations.

DevOps has come a long way from ‘it’s the code’ or ‘it’s the environment’ puzzles.

Most development teams today use some flavor of DevOps to accelerate their delivery of value to the business.

My first article in the series talked about establishing Product Vision, Strategy, and Metrics.

Digital Economy represents a departure from traditional service business model to shared value creation and deliver value continuously.

We recently talked about how Test Automation and Robotic Process Automation are not the same though they both are record and playback mechanisms.

Brands these days are bending backward to make their customer stay interested in their product - But in a competitive world, one can anticipate but not always can manage t

At Qentelli, we work with clients in different stages of Digital Transformation initiatives exploring the ways to drive transformational changes in business.

The term ‘Agile Software Development’ is easily misapprehended in nomenclature-obsessed days.

Customer expectations have never been higher - In today’s times, nearly every built software is expected to have new features once in a while to meet the end-user’s rising

As the expansion of DevOps into DevSecOps shifts into higher gear, CISOs are struggling to balance the accelerated automated software development cycle and associated DevO

As the expansion of DevOps into DevSecOps shifts into higher gear, CISOs are struggling to balance the accelerated automated software development cycle and associated DevO

A few years back, CIOs needed to convince their board and other leadership about DevOps initiative. The tables have turned for CIOs and businesses have some buy-in fo

Back during the early days of manufacturing, industrial plants were dependent on single sources of power, later electrification changed the industrial plants.

The world is surging through a deadly pandemic, COVID19 which has opened doors to an unprecedented humanitarian and economic crisis.

We are in "The Innovation Economy," where continuous and sustainable innovation is the new black.

The widespread disruption driven by economic, consumer and competitor forces, left no choice to the businesses but to adopt digital technologies to transform how they cond

COVID-19, an unexpected pandemic crisis hit the world hard, leaving every government and business startled. The outspread was quick across the globe.

Qentelli is known for transforming businesses – Technical, Organizational, Digital as well as Operational.

The chaos, fatalities and fight against COVID-19 have intensified across the globe.

Enterprises are advancing in their digital mandates, digitizing operations, enhancing the customer experience, and developing innovative digital business models.

CI/CD is a method to frequently deliver apps to customers by introducing automation into the stages of app development.

As global companies strive to push business transformation through digital transformation, multiple

While the future with smart technologies look exciting, yet at the backdrop companies are working with an exhaustive state-of-the-art overview to improve the performance o

Robotic Process Automation (RPA) interacts with the existing IT infrastructure with the help of Artificial Intelligence and Machine Learning capabilities, to automate high

“Fast, good or cheap, pick two.” This is what the “Iron Triangle,” sometimes called the “Quality Triangle,” points out.

Every engineering industry including Manufacturing are moving towards Agility to stay sustained and quickly respond to customer needs and market changes while still having

Technology is powerful than ever before, bringing new revenue streams for enterprises using them wisely.

It’s no surprise that cloud adoption continues to be on the rise with some studies showing that 83% of enterprise workloads will be in the 

Over the past few years, we have seen organizations of every size and industry trying to adopt, scale, and mature in their DevOps practices.

‘Software is eating the world’ said Marc Andreessen, a confidant of global corporate giants.

‘Say no more!’ said the leaders of businesses across industries.

Every Organization today is embarking on a DevOps Initiative to accelerate delivery of Business value by IT.

One of the key actions we do regularly with each of our customers and internally is to conduct Retrospectives – to critically understand the original problem, target solut

Microservices have been gaining traction across industries and are poised to see a stronger adoption rate in the years to come.

Smart Contracts are one of the most popular applications of Blockchain technology.

At Qentelli, we work with different clients for their Digital Transformation (DT) initiatives for creating digital and futuristic businesses.

Over the last few decades, the art and craft of Software Development have followed the Darwinian principles of Evolution.

With the ever-increasing complexity of the modern applications, it is now important to keep an eye on all aspects of the Software and Infrastructure to achieve greater agi

Customers are obsessed about connecting everything on their devices – Be it upcoming meeting, or taking next-turn while driving or about maintaining room temperatures.&nbs

As the number and complexity of applications being deployed on the cloud grows, organizations are finding that a single cloud is not sufficient to address all of their nee

We are living in the times where a popular business existing for over two decades find a potential market threat in a 9-months-old Digital native start-up.

DevOps started as part of the agile movement and making great strides since then.

In the digital age, applications are the primary mode of consumption for nearly all products and services and brand differentiation lies in providing seamless, omnichannel

These days organizations are grabbing headlines about how fast they are evolving their businesses for radically changing customer behavior.

Considering the demand for rapidity from modern applications, embracing haphazard Agile development methods won’t serve our need of the moment.

From the beginning, Qentelli has been laser-focused in achieving business transformation through digital capabilities.

Over time, software development has changed the dynamics of businesses and touched up the way they serve their customers.

Once left out of business conversations, the role of CIOs or IT leaders is shifting from delivery executives to business executives. Why?

Once left out of business conversations, the role of CIOs or IT leaders is shifting from delivery executives to business executives. Why?

The technology industry is stronger and dynamic than ever, thanks to Amazon, Uber, Facebook, Google.

AI is one such technology that can be applied to every business process, as it runs on data.

Businesses are in the continuous flux of providing perpetual application performance, zero downtimes to trillions of connected devices and redesign customer interaction on

Enterprises are on their path to embrace digital technologies to keep pace with the digital world.

In the world of software, Continuous Delivery is one such development practice that present benefits to all the stakeholders (Development, Operations, Testers, Busine

Businesses have realized that seamless digital experiences are less of a choice and more of a necessity in the world of ‘being connected’ always.

Companies are marching towards digital transformation with lightning pace, the reason being there’s no single business where customers don’t surf, swipe or click their way

If you ask CIOs or even CEOs what keeps them up at night, chances are that most of them will respond with ‘Security Breaches”.

Many businesses are currently struggling to implement and effectively incorporate DevOps practices into their operations.

About a year ago, we had finished off our new year 16 blog with a promise to Simplify Complex and Innovate in Software Engineering.

Test Automation today has become an integral part in any QA teams’ arsenal.

Software testing has always been crucial and has gained more importance because of the rise of continuous application delivery.

Customer Engagement Concept. Modern Illustration. Multicolor Customer Engagement Drawn on Dark Brick Wall. Doodle Icons. Doodle Style of Customer Engagement Concept.

The DevOps Journey: Organizations implementing DevOps and Continuous Delivery practices understand testing often and getting quicker feedback is key to a

Regression Testing 101: Selective retesting to detect faults introduced during modification of a system or software component, to verify that modification

A global networking company was facing many challenges with its Salesforce CRM packaged applications because of lack of a structured approach to versioning, development, b

The Holiday season is a great time for family and friends; I am spending this special time this year with my family – The Qentelli team and specially the innovation group.

Ready to Ship words on a cardboard box to illustrate a product or goods that are in stock and prepared to be sent or delivered to a buyer or customer

Enterprises want to innovate at faster pace, to match expectations from end users, and to beat competition.

Security and Compliance in the world of everything “Continuous” can be frightening to most of the engineering and IT heads.

Companies are adopting DevOps at lightning speed, but they are faced with the challenges of adopting it successfully.

DevOps is not the new black anymore and having a DevOps team has become quite prevalent in all types of organizations from early-stage startups to multinationals

Why Organizations fail with their DevOps? Quality and Speed are the two most important outcomes of a successful DevOps journey.

The two formulae that led the physicists understand the beyond and have ruled innovations in a vast number of areas are:

The two formulae that led the physicists understand the beyond and have ruled innovations in a vast number of areas are:

Metrics is a very delicate subject at most enterprises I have worked with and within.

So, like everyone, I waited all through the off season, kept up with most updates of the NFL draft Class of 2016, trade rumors, trades, some more rumors and the preseason

One of the major tasks today for IT teams globally is to deliver at a speed that their customers demand while maintaining a quality that far exceeds their expectations.

There are many ways to DevOps but one thing is certain as indicated in several prior blog posts, it is a culture, a mindset change and a prescriptive approach than rather

Giving customers a good online checkout experience can be the difference that beats out your competitors.

Today, the end user landscape has evolved demanding enterprises to adapt to a frequent release cycle or fall behind to competition.

My passion for Formula 1 originates from one man named Michael Schumacher.

In a fast paced environment, it is very important to have Continuous Delivery as the theme to deliver your releases as customers demand and also with the highest levels of

Dear DevOps, How are you? I have been meaning to write to you for a while now, just to tell you how much I hate you and to tell you that you are dead to me. Why you ask?

JCPenny, Kohls, Macy’s and Sears go head to head for Web Performance